The telephone switchboard plays a fundamental role for companies in relations with and with the outside world as it allows them to manage requests by directing them to the departments in charge, optimizing timing and company resources. In this sector, the cutting-edge answer is the virtual switchboard, an innovative solution in which end users no longer have to worry about the configuration of the interiors, the correct functioning of the platform and the training of staff, but everything is delegated in outsourcing and it is in this sector that the core business of VoipTel International SA develops.
The top range offer of our services is the Easy-VoipTel virtual switchboard, which in detail presents several advantageous aspects compared to the traditional one:
⁃No purchase cost of the switchboard, in fact the latter is hosted by our infrastructure, thus assuming the costs of monitoring and maintenance and making us guarantors of the optimal service delivery.
⁃ Convenient call rates, i.e. a transparent traffic list without additional costs. The costs of the calls are at the destination, that is, it is not important from where you call but on the contrary where our call will be destined.
⁃No limits to users, possibility to increase extensions and manage them through mobile apps or telephone devices, installed both at the head office and at branches located around the world.
⁃Connection of foreign offices for free, therefore a user located in Switzerland can contact a user in another country at no additional cost and vice versa; this is because each extension of the switchboard speaks for free with all the other extensions.
⁃High quality service, with high and professional safety and reliability standards ensured by an infrastructure that is always updated and monitored 24/24 and 7/7.
⁃Online and real-time monitoring, from any device connected to the internet, of telephone expenses and incoming and outgoing calls through the dedicated customer area.
As if that weren't enough, Easy-VoipTel can be customized in all its aspects through additional services, such as:
Telephone answering machine, both manual and automatic, configurable with an additional Voicemail service to receive voice messages on the telephone in charge or directly via e-mail as a media player attachment.
⁃ Autoresponder, designed to handle incoming calls and direct them to the correct department.
⁃Call recording, to always have your phone calls under control.
⁃ Shared address book, have a list of company contacts shared among all users and can also be updated remotely with self-provisioning system.
⁃Click to dial, allows you to call quickly and easily from your PC.
⁃Conference Room, i.e. the possibility of holding conferences with several people also through national and international numbers, taking advantage of the protection of a password for using the service.
⁃ Interconnection, allows two separate switchboards to communicate and operate as if they were one, always keeping the cost split but enjoying the advantages of a single switchboard.
We have compiled a list of the services most requested by our customers, but by visiting our website www.swissvoiptel.ch or by contacting us at 091 911 66 03 you can find out more features and in case you have new requests not present in our offer, we will take action to study and design "ad hoc" the best solution for your needs. Therefore, VoipTel International SA proposes itself as a tailor made boutique in the business of telecommunications for companies, providing all-round services.
