How will the entire communications system change in the future?
«It is enough to start from a simple consideration. The internet protocol (IP) is today the most widely used technology in the world for data transmission. This protocol allows you to transfer not only data, but also images, videos, music and voice. Switzerland has agreed to gradually convert all traditional fixed network services to IP by the end of 2017. From 2018, the old telephone infrastructure will be phased out gradually. Customers who until then have not switched to an IP product will necessarily have to access the new technology ».
With this in mind, you have long been prepared to face the next technological challenges ...
«VoipTel International is a telephone operator that offers communications services to small, medium and large companies at competitive prices. Founded in 2008 by a group of investors and some telecommunications engineers, it immediately set itself the goal of providing high quality services at a much lower price than other traditional telephony operators, in addition to becoming , in a short time, a point of reference in the internet telephony market ».
What are your strengths?
«I would certainly say low prices, quality, assistance. Our rates are among the best in Switzerland and even lower than Skype. Furthermore, our rate is the same 7 days a week, 7 hours a day with maximum transparency towards customers. Thanks to the network of relationships with international carriers, VoipTel is able to offer a high quality of its telephone lines, including the sending of the calling number, comparable to the traditional line. Finally, we have entered into partnership agreements with some of the main players in the market (electricians and system integrators). This allows VoipTel to guarantee its customers a high level of assistance ».
VoipTel International has been joined most recently by VoipTel Service. What is it about?
«VoipTel Service is a company that was founded in 2014 with the aim of guaranteeing an assistance and sales service for IT services, aimed at all companies, especially small and medium-sized enterprises. Our team of highly qualified engineers is available for the design, development and construction of IT infrastructures for any type of company. We can guarantee our clients a single interlocutor, able to respond immediately and unambiguously to the most diverse needs. Our team is also made up of a network of highly trained sales technicians, with whom we can interface in the best possible way and thus be able to highly accurately translate the commercial needs to our specialized technical departments ».
In 2016, a process of expansion abroad began ...
«VoipTel Italia is a telephone operator that offers telecommunication and IT services at competitive prices to small, medium and large companies. These companies will benefit from the obsessive attention we place on the quality and assistance of our customers. In fact, directly or through our partners distributed throughout the territory, we can offer telecommunications products and / or services, including broadband internet lines and IT products and / or services. In this way the client company will be able to have only one interlocutor who will respond in a very short time (3 rings) to all requests.
In your growth in Italy you look above all to companies located in the areas of Milan, Como, Varese. Why is it advantageous, even for an Italian company, to use your services?
“Certainly, the Italian company will also be able to take advantage, as well as undoubted economic advantages, of making use of a service managed on the basis of typically Swiss efficiency and quality criteria. All this translates into attentive and punctual assistance managed directly from Switzerland with direct personnel who will take care, in a very short time, to solve all the various problems that may arise ».
